Welcome to the unknown… We hope you enjoy every aspect of our event. Please read the T&Cs below to ensure you stick to our rules and guidance in place to keep everyone safe.
By purchasing a ticket and attending the event, you have agreed to comply with and be bound by the terms stated. We hold the right to change these terms and conditions from time to time so please check back regularly to ensure you are still meeting the regulations, Many thanks.
- Camping will be available from the Friday at 2pm and campers can stay until Monday morning but must depart before 10am. Please ensure the site is left as you found it and all rubbish must either be taken with you or put in the bins provided.
- When vacating the campsite please pay particular attention to tent to ensure none are left in the ground.
- Tickets are non-refundable. In the event of full cancellation of the event then tickets will be transferred to the following year. Under no circumstance will a refund be issued.
- Admission to the event site is only permitted at the advertised times, with a correct, valid ticket. Contractors and personnel who may require early access for equipment set up should contact us with regards to gaining an early access permit.
- Adult tickets can only be purchased by over 18s.
- Anyone under the age of 18 is expected to arrive accompanied by an Adult aged 21 years, who is on site, responsible and contactable at all times for the duration. A Challenge 25 policy will be used at the entrance so please ensure you have photo ID if you look under 25.
- Under 4’s do not need a ticket, but will still be issued with a wristband. Please write the number of the responsible adult attending the festival on all under 18s wristbands for easy contact in the case of any emergencies.
- We reserve the right to eject anyone behaving in a way likely to cause damage, injury, nuisance or annoyance, or failing to comply with any reasonable request from a representative of the Event.
- Illegal drugs and legal highs are not tolerated anywhere on site. This includes nitrous oxide gas, cannabis, and herbal highs, all of which can be very dangerous. Such items may be confiscated, and the holder ejected and reported to the police. Please help us keep everyone on site safe.
- Appropriately qualified staff may search any person and possessions for prohibited items. Searches will be carried out between all gates between camping and main event site.
- The following are not permitted anywhere on site (including Campsite): glass (bottles, jars, drinking glasses, etc.), barbeques, fires, generators, fireworks, flares, smoke canisters, air-horns, unauthorised amplified music or musical instruments and any other items that is considers an unreasonable risk of harm or nuisance.
- Camping stoves with one small gas canister are permitted on the camping fields. Use is subject to reasonable care and consideration of weather and proximity to tents.
- Any bottles or glassware in caravans or campervans must remain inside the vehicle at all times.
- No bicycles, scooters, knives, poles or other items that could cause harm may be brought onto the festival arena (this excludes the camping areas).
- Personals who are aged 18+ will be able to bring alcohol for personal consumption with them into the campsite. However, you cannot bring your own alcohol into the main arena. This will be monitored by security in between the camp and event site.
- The Tent Field is vehicle-free so you will need to carry your tents etc. from the campers’ car park.
- Campervan pitches are 7m x 6m. Everything must fit in this space. One small pop up tent, awning or gazebo is allowed within your pitch but must be 2 meters from neighbouring vehicles if used for sleeping.
- Any caravan towing cars must be returned to the general car park after set up. It will not be permitted re-entry to the caravan area until Sunday morning and a separate carpark ticket will need to be purchased if the car is to remain on site.
- The Campervan Field is for purpose-built and/or properly converted vans with fitted sleeping, cooking and washing facilities, and a V5 Certificate that recognises that vehicle as such. Caravans and trailer-tents are permitted, but not just tents.
- Sleeping is not permitted in any vehicle in the Parking Field. This will be monitored by on site security.
- Vehicles are parked at the owners’ risk.
- All car parked in the parking field MUST have the correct parking permit. Please provide proof you have paid for a permit to receive you permit on entry. This will contain your number plate and the corresponding days shown on your tickets.
- We can take no responsibility for loss, theft or damage to personal items. We advise you not to leave items of value unattended anywhere on site and particularly not in your tent.
- Our licensed bars will only serve alcohol to those aged 18+. Anyone lucky enough to look under 25 years old may be asked for proof of age.
- We reserve the right to add, withdraw or substitute artists, and to vary the advertised programme and timings without being liable to pay any compensation whatsoever.
- Video or audio recording of performances is prohibited without express permission of the event.
- By attending the event you give consent for your image, likeness and voice to be included in official promotion. If you are attending with a child under 18 years of age you automatically give your consent on their behalf.
- Tickets may only be purchased for personal use. No agencies or tours. We will investigate large or suspicious orders and we reserve the right to invalidate the purchase.
- We advise you to take all steps necessary to ensure you are safe and well throughout. We are not liable for any illnesses or injuries that you may encounter during or after the event.
- We hold no liability for death or personal injury caused by one’s own negligence. However, we are not limiting liability of any death or injury caused by the negligence of our company.
- We are not liable for any indirect, special or consequential loss caused by you attending or being unable to attend the event.
- These terms, and any non-contractual obligations arising here under, are governed and construed in accordance with the laws of England and Wales. The English courts have jurisdiction to hear a dispute arising out of or in relation to these terms. If you are a consumer resident in Scotland or Northern Ireland, the courts of that country will also have jurisdiction.